Facebook is embroiled in a firestorm of criticism – and down $80 billion in market value to boot – after the fallout widens from the Cambridge Analytica scandal. It’s prompting brands like Playboy and Tesla to close their platform business accounts – but companies of all sizes should understand the latest developments before clicking delete for good.
Let The Social Campfire team guide you. Discover the most important things to know about this important social media news story:
Most Important Facebook News Stories
Facebook & Cambridge Analytica Explained
Read this article from New York Times to learn how data was collected and what it means for user privacy.
Facebook’s New Settings Amid Privacy Concerns
Explore the new settings that are now available on the platform.
While user privacy concerns are primarily targeted toward the client, customer, and their personal use, it’s important to be cognizant of data and security updates in the space. Businesses should remain on Facebook, yet understand how concerns are affecting their customers. Talk to your social media manager about how this news plays into your current and future strategy.
It’s always best practice for people and their companies to carefully review what they are adding to their profiles and pages and what opting in and out of Facebook settings truly mean. Today, we all have to be more aware and diligent than ever of how social media affects our lives.
Last summer, NASCAR created a new 40-person content strategy group to oversee the league’s editorial and content marketing operations. Previously, NASCAR had separate teams dedicated to its website, social pages, video production, creative design, advertising partners and entertainment marketing efforts. These were individual business units, with their own, often overlapping goals, which created natural inefficiencies with how NASCAR created and distributed videos and other content across platforms.
The new group, which is overseen by Parker, was created to oversee all of NASCAR’s digital and social content and marketing efforts. It consists of the previous teams as well as six new digital content producers with backgrounds in writing and video production and editing. NASCAR’s TV production team and entertainment marketing team still exist as separate units, but have several staffers embedded within the content strategy group and participate in the group’s daily meetings every morning, Parker said.
A big change is here. As of this morning, every Roman alphabet user across the world will have 280 Twitter characters to play with; doubling the original 140 limit.
Will you need 280 to get your point across? Probably not. In fact, most testers admitted they didn’t use the full 280. However, it will be interesting over time to see if Twitter users find the switch beneficial. Social media critics are also waiting to discover if it provides additional value to win over millennial Snapchat users and Facebook purists.
Here at The Social Campfire – copywriting rules. Saying big things in small spaces is my specialty. I’m not necessarily excited or affected by the change. However, I do expect the development to be beneficial for instances where users require longer explanations. If the rollout happened earlier, stories shared with #MeToo may have been able to fit in the text box instead of displayed in a graphic. In addition, marketers can fit more tags, mentions, and links with their copy.
To learn more about the news, visit the Ars Technica website.
Your Turn: What do you think about doubling the Twitter character count to 280? Do you like the change? Comment below!
We aren’t fully sounding the :siren: bells just yet, but Snap today took yet another dive as it tapped as low as $17.11 this morning — and is now hovering just above the price that it set for its initial public offering. Snap’s last earnings report resulted in a disaster, and while the company still managed…
If you need Face to Face Social Media Training & Education in the Orlando, Florida area or seek assistance online anywhere in the United States, The Social Campfire CEO Jess Dawkins Can Help!
The Social Campfire’s Jess Dawkins now offers 1-on-1, small group, and large group Social Media Marketing training for businesses, organizations, and individuals.
Whether you are a CEO who needs to learn how to make the most of your LinkedIn profile or a small business that seeks help setting up their social media profiles and strategy, our decade of experience in social media, content, and digital marketing allows us to bring you friendly and quality education online or in person.
Jess Dawkins is a seasoned social media marketing professional, directing, managing, and advising a variety of social media programs throughout the Central Florida area and the United States of America. As the former Director of Social Media & Content Marketing at MedTech Momentum healthcare marketing agency, a certified content educator, experienced teacher/tutor, and the owner of a powerful Social Media Marketing company, Jess is proud to offer these new services as of April 2017.
What Training Do You Offer?
Platform Training (LinkedIn, Facebook, Instagram, Snapchat, etc.)
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Starting Social Media for Your Business Education
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To make an appointment for Social Media Training & Education for yourself or your business, call 321-574-3854 or email us at firstname.lastname@example.org.
Are you an Administrative Professional? Mystified by LinkedIn’s most recent changes after its acquisition by Microsoft?
Have no fear! The Social Campfire Founder & CEO Jess Dawkins will explain 2017 changes and tools to LinkedIn, so every Executive Assistant, Personal Assistant, and Administrative Expert can master the platform.
For complete information about Jessica’s LinkedIn presentation and the IAAP Florida Local Area Networking Event at Orlando Utilities Commission this Saturday, April 29, click here.
To inquire about having Jessica present about Social Media or Content Marketing at your next Central Florida event, send her an email.
Talk about Santa’s Little Helper! Retail giant Sam’s Club launched its Facebook Messenger bot today to help customers find gifts for friends and family. Called the gift genie, the bot gives users the choice to shop by category or by chooses 10 initial items for the man, woman, child, or pet in your life. The bot was made with…
What can’t Watson do? – Jess | The Weather Channel unveiled its Facebook Messenger bot today. The bot provides five-day forecasts, daily forecasts, severe weather alerts, or creates custom weather alerts. The Weather Channel bot can speak 39 languages and can be found on The Weather Channel Facebook page. Weather.com is one of the most popular websites in the United States, according to…
Forget the Super Bowl: the Summer Olympics are the world’s largest marketing event. The London 2012 Olympics generated $1.3 billion in advertising spending. The potential to amplify a company’s message is huge with an audience spanning across borders and demographics. For an Olympics marketer, the ability to capitalize on the 1-plus billion voices conversing on social platforms about the Olympics is a must.
Not everything about the Rio 2016 Olympics was a social media success. Savvy content professionals can learn quite a bit about audience engagement from the Olympics’ social wins and losses.
Winning the Social Games
1) Meme-volution. One of the best qualities of the Olympics is its ability to create cultural phenomenons thanks to stand out performances. Think gymnast Nadia Comenaci’s perfect 10 or former world record holder sprinter Michael Johnson.
Fast forward to the modern age. Now conversation trends involve more than a stunning Olympic performance. The winter Sochi games created the memorable #sochiproblems. Rio 2016 inspired a collection of viral memes. Michael Phelps’ death stare, Usain Bolt’s cheeky smile, the bored lifeguard in the background of Olympics swimming: the audience took these snapshots and were able to interact with the event by making them relatable to their lives. That’s the value of memes: to capture something humorous or ironic that speaks to a greater audience.
2) Social Platform for Justice. The most powerful use of social media is to inspire thoughtful conversation on important social issues and become an engine for change. Very early in this Olympic cycle, conversation erupted around sexism in sports using hashtags like #everydaysexism and #mansplaining. The social community was enraged by the Chicago Tribune’s article of Olympic shooter Corey Cogdell-Unrein that focused on her husband’s football career, the broadcaster declaring a husband “the person responsible for her performance” after a Hungarian swimmer’s gold medal, and announcers calling Katie Ledecky “the male Michael Phelps.”
Lists tracking sexist coverage appeared across news feeds. The story drew national attention to how society and the media addresses the performance of athletic women. Reporters and news outlets issued apologies and ran corrections. Some news outlets continued to slip-up, but by the end of Olympics coverage there were fewer gaffes, showing social’s power to influence the greater conversation.
3) Rio 2016 organizers partnering with social. The International Olympics Committee recognized the power of social media to share the stories of the Olympics Games. It recent years, it created outlets on platforms like Facebook, Youtube and Twitter. Perhaps the best indicator of the IOC jumping on the social bandwagon would be its new partnerships. Twitter launched hundreds of Olympic-specific emojis and projected live tweets on Rio’s Arcos da Lapa aqueduct. Airbnb became the first “alternative accommodations” official sponsor of the Rio Olympics. The company took advantage of the unique partnership with a #StayWithMe campaign and with special call-to-actions on reservation pages. NBC brought in a dozen Buzzfeed staffers to create viral social content like the women’s wrestling team smashing watermelons and the Snapchat story “8 Problems Tall People Have” with Olympic swimmer Townley Haas. By embracing partnerships, event organizers generated early enthusiasm and kept the audiences entertained throughout the 15 days.
Losing the Social Games
1) Tight restrictions on live video and streaming. The top complaint about this year’s Olympics concerned event coverage. One of several coverage complaints focused on accessibility. The inability to live stream this Olympics caused significant issues. Fewer 18-to-45-year-olds tuned in. While NBC claims it’s because the audience watched on other channels within the NBC family, the social conversation paints a different picture. For various reasons, users strugglers to watch events live when they wished. By the time the events were shown, in their highly packaged and edited format, the audience knew the results thanks to social sharing. Why watch a 45-second clip four hours later when you already know the outcome?
Furthermore, live videos posted by on-location members of the spectating public were quickly removed. Rower Meghan O’Leary’s post-closing ceremony video, which she thought would not violate Rule 40–more on that below–was quickly deleted from Instagram. Today’s consumers are accustomed to being involved with the action as it happens. By severely limiting on-demand access, users felt less engaged and let down by the Rio Olympics.
2) Pesky IOC Rule 40. This is comprehensive rule concerning Olympic marketing and sponsorships. A very basic summary of the social media implications of the rule is thus: non-sponsor brands can’t use a reference to Olympic results, can’t retweet or repost from official Olympic accounts, or use Olympic pictures. The restriction includes using social hashtags like #Rio2016, #TeamUSA, and #RoadtoRio. The United States Olympic Committee enforces Rule 40 under Code Chapter 2205. The rule is intended to prevent non-sponsors from violating intellectual property rights, but the rule is both confusing and restrictive. It’s as though the USOC is saying don’t discuss the largest event of the year unless you’ve paid for it. This notion goes completely against the nature of social media. People are going to discuss the Olympics and restricting the conversation is against the nature of free speech. There must be way to honor sponsorships and encourage national conversation. Some non-sponsor brands (like Adidas) did find a way around Rule 40 to launch successful marketing campaigns tagging off Olympic coverage.
The Olympic Lessons
Remember the driving force behind social media success is the public must own the conversation. That’s why unexpected, unmanufactured moments go viral. Embracing the power of social media partnerships allows marketers to reach new audiences. Welcoming the audience to take part in the event or conversation by providing easy, on-demand access is critical to social success. Hopefully the lessons from Rio will be learned in time for the 2018 Winter Olympics in South Korea.
Snapchat has decided it’s time to make money. The company recently launched a massive expansion of its advertising, as well as an API that will make it easier for advertisers to buy ads. Given Snapchat’s aspirations to go public, turning on the money spigot is a necessity. But for a company that prides itself on…